Testimonials
"The Boxtech team are great, they always go above and beyond to find the best solution that meets our needs no matter how difficult the IT related matters are. They have been managing our laboratory IT systems and have been providing support to us for many years. They took over IT support for our laboratory when the previous providers suddenly were unable to do so. When they started with us we had an on-premises server support. We have recently made the transition to a cloud solution."
N.A. (Laboratory Manager)
"I am an owner of a General Practice in Melbourne and used BoxTech for many years. They have guided us in migrating from Medical Director to Best Practice, managing our cloud based computing needs, and when something goes wrong on a busy morning log-on for example, they are instantly available when I call out an emergency problem. The back of house stuff gets done routinely and hassle free."
S.C. (Practice Owner and Principal Doctor)
"We are very happy with the level of service provided by Boxtech in our general practice. Having a business that is entirely dependent on computer systems operating means that we cannot afford for things to not be working. I have appreciated the efforts by the personable and knowledgeable staff who have always been willing to work with us to keep our IT systems running well as well as discussed ways to optimise our systems to future proof them."
J.J. (Principal Doctor)
"As a director of a large Urology multisite specialist practice, we needed IT support that was professional and able to cope with the specific demands and requirements of specialist medical operations. Whilst Boxtech provided proficient and prompt service in this capacity, they also gave a personalised care factor to services for our practice - with issues that were out of hours or beyond the formal scope of their support for our staff..."
J.T. (Director)
"We have been a cloud customer of Boxtech for 5 years. Over this time we have found their team resourceful and reliable. Their cloud service has allowed us to run specialised strata management software online, giving us round the clock access to manage millions of dollars of property across Melbourne. The ability to reach someone, often late at night or on a weekend, who is able to assist promptly, is very important. Boxtech have consistently delivered when it comes to this kind of service...."
M.D. (Director)
"...We have complex IT requirements and our data security is of paramount importance. We are provided with excellent advice and reassurance from the Boxtech team that they have our needs very well covered. We receive prompt assistance when required from the team and their support and recommendations when working with us on new projects is well considered..."
J.R. (Practice Manager)
"I am one of the Directors of an industry leading construction and development firm, with more than 7 projects across Melbourne ranging from 10-50 million in value. Boxtech has serviced and assisted us with all aspects of our IT; both in-house, Cloud and across our numerous development sites. They have been required to setup and support both temporary site offices, as well as our administrative locations. Providing support to our sites in Victoria, Head Office and team overseas..."
K.O. (Director)
Client Testimonials
Below are some excepts from customer feedback of Boxtech. Full testimonials available on request.